Frequently Asked Questions - for users

If you are one of our Listed Partners and want to learn more about awinetrip, please visit

  1. awinetrip is the one­stop booking platform for your wine trip. We dedicated to gather every exciting components for your food and wine journey. Here, you can research, explore, plan and book your various adventures, accommodation, wineries, restaurants and even a vineyard wedding all at your fingertips.

    Please note that awinetrip is not a partner with any of the listers / hosts and we do not generate income or profits from any bookings.
  2. Firstly, it is FREE of charge. Simply go to and sign up, also to receive our regular exclusive offers, blogs, and many more. You may also simply put your email address on our newsletter subscription box on our homepage
  3. Our wine trip experts will be thrilled to make your wine trip exciting, so you can sit back, sip a glass of wine, pack your bags and wait for your departure. Email us at [email protected] or give us a buzz on our live chat messenger at any time.
  4. You can ask our listed host any questions regarding your interested package or services directly on their profile page. Look for the tab “Ask a Question”, your listed host will be dedicated to revert the soonest.
  5. You can log in to your account and go to Dashboard. You can review and manage Your Bookings, edit Your Profile and Change Password at anytime. Please note that bookings are subject to Listed Partner's approval and different cancellation policy.
  6. Please send us an email ([email protected]) to address the problems with your booking and one of our representatives will be in touch shortly to assist. For any specific inquiries about your interested package or service, please submit through “Ask a Question” on your listed host page so your listed host will answer directly.
  7. We are always delighted to receive reviews and feedbacks from you in order to improve our quality of services, there is no better way to make wine travellers more valued. Please tell us your travel or awinetrip experiences by emailing at [email protected]
  8. Upon booking, you will be directed to the check out page where you may use any major credit cards for payment through third party payment getaway PayPal. You may be required to register an affiliated account with them in order to this payment transaction.